What information do we collect?

We collect information from you when you register on our site, place an order or subscribe to our newsletter.

When ordering or registering on our site as appropriate, you may be asked to enter your: name, e-mail address, mailing address and phone number.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To improve our Website
    We continually strive to improve the information and sales offers based on the information we receive from you.
  • To improve customer service
    your information helps us to more effectively respond to your customer service requests and support needs
  • To process transactions
    Your information, whether public or private, will be used for the express purpose of delivering the purchased product or service requested. It will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your prior consent.
  • To send periodic emails
    The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server (https) for all our sensitive and credit/debit card information which is encrypted by our Payment Gateway providers only to be accessed by those authorised with special access rights to such systems. They are required by International Law to keep all information confidential only to be transmitted via encrypted Secure Socket Layer (SSL) technology.

After a transaction, your private information (credit cards, financial details, etc.) WILL NOT be stored on our servers.

Do we use cookies?

Yes, (Cookies are small files that a site or its service provider transfers to your computer hard drive through your Web browser, if you allow it to do so) That enables the website system to recognise your browser and capture and remember certain information.

We use cookies to help our website remember and process the items in your shopping basket and to enhance your visit and shopping experience.

Do we disclose any information to outside parties?

We do not sell, trade, barter, or otherwise transfer to outside parties your personally identifiable information. This may not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information in the strictest of confidential.

We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other such uses.

California On-line Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California On-line Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

As part of the California On-line Privacy Protection Act, all users of our site may make any changes to their information at any time by logging into their control panel and going to the 'View/Edit Contact Information' and View/Edit Address Book Page.

Children's On-line Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children's On-line Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older. Your acceptance of the COPPA Compliance Act is a registration sign up requirement.

On-line Privacy Policy Only

This on-line privacy policy applies only to information collected through our website and not to information collected off-line.

Your Consent

Upon your first visit to this website you will have been presented with an advisory Pop-Up drawing your attention to this Policy By using our site and accepting the policy, you consent to our this privacy policy.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

RC World
3 Carlton Terrace
Blyth Northumberland